Privacy Notice

Effective Date: October 3, 2024

Your Privacy Matters

At 10 ops BV, we are committed to safeguarding your personal information and ensuring your privacy is protected. This Privacy Notice explains how we collect, use, share, and protect your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant legislation.

1. Information We Collect

We collect personal data that you voluntarily provide to us when you:

  • Visit our website or use our services
  • Subscribe to newsletters or other communications
  • Request information or customer support
  • Apply for job opportunities

The types of personal data we may collect include:

  • Name, email address, phone number, and company details
  • Billing and payment information
  • IP address, browser type, and device information
  • Any other personal information you choose to provide

2. How We Use Your Information

We use your personal data for the following purposes:

  • To provide services: Deliver the products, services, or information you request.
  • Communication: Respond to inquiries, send updates, and provide customer support.
  • Marketing: Send you promotional materials, newsletters, or offers if you have opted in.
  • Improvement: Analyze usage patterns to enhance our website and services.
  • Legal compliance: Meet legal obligations and respond to government authorities when required.

3. Sharing Your Information

We do not sell your personal data. We may share your information with third parties under the following circumstances:

  • Service Providers: To trusted partners who help us operate our website and provide services, such as payment processors, hosting providers, or marketing platforms.
  • Legal Requirements: When we are legally obligated to disclose information to government authorities or other relevant third parties.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. Despite our efforts, no security measures are 100% secure, and we cannot guarantee the absolute security of your data.

5. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete information.
  • Deletion: Request that we delete your personal data, subject to legal requirements.
  • Opt-out: Withdraw consent for marketing communications at any time.
  • Data portability: Request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at Privacy@10-ops.com.

6. Retention of Data

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once data is no longer needed, we securely delete or anonymize it.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and analyze usage. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will reflect the date of the latest revision. We encourage you to review this notice periodically to stay informed of how we protect your personal data.

9. Contact Us

If you have any questions or concerns about this Privacy Notice or how we handle your personal data, please contact us at:

  • 10 ops BV
  • Tim Vorage, Martin Schneider
  • De Lirp 8
  • 6419 EW Heerlen
  • Niederlande
  • Privacy@10-ops.com
  • +31 630796738